1.专为中级学生编排的教材，主要用于提高以下几方面的商务技能：参加会议，打电话，协商沟通，介绍，社交。2.课程以真实情景为素材，不拘泥于确定答案，帮助学生建立自信。3.采用模块设计，增加了教学灵活性。教师可根据教学需要安排次序、灵活采用。4.课程短小精悍，适于三个小时的课堂教学。5.强调听力。共提供了两个小时的听力材料，帮助学生提高听力水平。6.阅读材料真实可靠，用于介绍本单元的主题，并伴有写作任务。7.每个单元都附有语言与技巧清单，对学完本单元的学生有很好的参考价值。8.本书可作为托业考试（TOEIC）的备考用书。
Introduction
Module 1 Cultural diversity and socializing
Uint 1 Building a reationship
Cross-cultural understanding(1)
Welcoming vistors
Small talk:keeping the conversation going
Uint 2 Cultrue and entertainment
Cross-cultural understanding(2)
Inviting,and accepting or declining
Eating out
Module 2 Using the telephone
Uint 3 Could I leave a message?
Preparing to make a telephon call
Receiving calls
Taking and leaving messages
Asking for and giv ing repetition
The secretarial barrier
Uint 4 Good to hear from you again!
……
Uint 5 Unfortunately there's a problem
Module 3 Presentations
Uint 6 Planning and getting started
Uint 7 Image,impact and making an impression
Uint 8 The middle of the presentation
Uint 9 The end is near…this is the end
Module 4 Meetings
Uint 10 Making meetings effertive
Uint 11 sorry to interrupt,but
Uint 12 What do you mean by
Module 6 Negotiations
Uint 13 Know what you want
Uint 14 Getting what you can
Uint 15 Not getting what you don't want
File cards 1A to 19A
File cards 1B to 19B
File cards 20 to 33
……
