Introduction
who's who in effective meetings
Unit 1 why are we here?
key features of and effective meeting
discussing and evaluating meetings
calling a meeting
Unit 2 where do we start?
how to open a meeting-objectives,roles,procedure
opening a meeting
opening a meeting
Unit 3 where are we going?
how to control the direction of a meeting
linking items and ideas
structuring a meeting
Unit 4 your views count
how to interrupt,and to hold the floor
interrupting and finishing a point
presenting arguments and interruption
Unit 5 keeping to the point
focusing on essentials,active listening techniques
questioning and clarifying
questionning techniques for specific information
Unit 6 what's the idea?
eliciting ideas,managing interruptions and dominant speakers
asking for ,giving and commenting on opinions
participating in a brainstorming meeting
Unit 7 making decisions
obtaining consensus and making difficult decisions
agreement and disagreement,recommendations
participating in a decision-making meeting
Unit 8 what's next?
how to end a meeting effectively
summarizing clarifying and closing
organizing and participating in a full-length meeting
vocabulary＆notes
supplementary exercript
answer key
vcd transcript
meetings practice extension activities